Wholesale Mart is committed to making your shopping experience as easy and stress-free as possible. If you are not satisfied with your purchase, you can simply return the products for a refund within the policies outlined below.
At Wholesale Mart, our team ensures processing correct product as per order. We also strongly recommend that the items are checked at the time of delivery. We are happy to issue a full refund based on the Situations listed below:
* Products delivered do not match your order.
* Received a defective item.
* The ordered items is lost or damaged during transit
* The ordered items is past its expiry date.
*You also check your order at your door step during delivery and return at sa8me time.
Please Note: Once we have received your returned item we will issue a refund to the payment method which you have furnished to pay for the order. Please allow 7-10 days for the refund to show on your account.
How to Request a Refund:
To request a refund, email us your order details, including the reason why you’re requesting a refund. We take customer feedback very seriously and use it to constantly improve our quality of service.
If you have any queries, do call our helpline number, email us [email protected], or contact our customer support executives through phone call or email. We're here for you!
We do our best to ensure processing correct Products as per order. However, should you receive a damaged or incorrect Product(s), please notify Wholesale Mart Customer Support immediately of receiving the products, to ensure prompt resolution. Please note that www.wholesalemartindia.in will not accept liability for such delivery issues if you fail to notify us immediately.
Return Policy Exclusions
www.wholesalemartindia.in reserves the right to refuse returns for certain products.
Due to reasons of health, safety and fair use, the following products cannot be returned once purchased:
Personal hygiene products and beauty accessories
After placing the order, you would like to cancel it, you can do so by signing in to your account at wholesalemartindia.in the order history section of the website.
Once the order has been approved by our team, please contact our customer care team for cancellation requests.
If the cancellation request is received prior to the order being shipped, a complete refund will be made. Once the order is shipped, cancellations are treated as returns and the process outlined in the returns section will be applicable.